![]() ![]() Right click on the Tool, select "Run as Administrator" the tool will expand to the options Window Where * is the number relative to list of scans completed.ĭownload Microsoft's " Malicious Software Removal Tool" and save direct to the desktopĮnsure to get the correct version for your system. After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply.Click OK on the Information box & again OK to allow the necessary reboot.Next click OK on the "Closing Programs" pop up box.When "Waiting for action.Please uncheck elements you want to keep" shows in top line.Double click on Adwcleaner.exe to run the tool.Then select "Export Summary" then "Text File (*.txt)" name that log and save, you can copy or attach that to your reply.ĭownload AdwCleaner by Xplode onto your Desktop. When the scan completes deal with any found entries. Go back to "DashBoard" select the Blue "Scan Now" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on. Run the cleaner tool again, re-boot when complete.It will ask you to reboot the machine - please do so.The first time the tool is run, it makes also another log ( Addition.txt).It will make a log ( FRST.txt) in the same directory the tool is run.When the tool opens click Yes to disclaimer. (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) If your security alerts to FRST either accept the alert or disable your security and allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system (32 bit or 64 bit). In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"īe aware you are not changing the Browser download folder location, you are changing the user's download directory location.įollow the instructions in the following link to show hidden files:ĭownload Farbar Recovery Scan Tool and save it to your desktop. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.Ĭhange default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" NOTE: IE8 Does not support changing download locations in this manner. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. ![]() Click Browse and select the Desktop and then choose the Select Folder button. Select the Options link in the lower left of the window. ![]()
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